Legal
Last updated: 20 August 2026
This Privacy Policy explains how Stacey Howe Limited, trading as Oh So Yoga Retreats, collects, uses, stores and shares personal information.
We respect your privacy and take care to protect the information you share with us. This policy applies when you:
This website is intended for adults. We do not knowingly collect personal information from children.
The data controller responsible for your personal information is:
Stacey Howe Limited trading as Oh So Yoga Retreats
Company number: 07757393
Registered address: 81 Pentagon Way, Wetherby, LS22 6AU
Email: hello@ohsoyoga.com
When we refer to "Oh So Yoga", "we", "us" or "our" in this policy, we mean Stacey Howe Limited trading as Oh So Yoga Retreats.
The type of information we collect depends on how you interact with us.
This may include:
We do not ask you to send card details to us by email or through our website.
Bookings are completed through the WeTravel platform, which we link to through a pop-up on our website.
The WeTravel booking form may collect your name, email address, telephone number, dietary requirements, insurance information and WhatsApp group preference. It may also collect other information necessary to administer your booking.
WeTravel processes payments for your booking. Oh So Yoga does not collect or store your full card details or online payment credentials. We may receive information such as your booking status, payment status, refunds or cancellations, where needed to administer your retreat.
WeTravel has its own privacy policy, which is available at www.wetravel.com/privacy.
When you visit our website, we may collect technical and usage information, including:
Some of this information is collected through cookies and similar technologies. More information is provided in section 11 below.
We may receive information from:
We use personal information to:
We do not sell your personal information.
Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we rely on the following bases:
Where we rely on consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew your consent.
Dietary requirements may sometimes reveal information about your health, allergies, religious beliefs or ethical choices. We only use this information where it is necessary to arrange and safely deliver your retreat.
Where dietary information amounts to special category personal data under UK data protection law, we will process it only where an appropriate additional legal condition applies, including where you have given explicit consent or where processing is necessary to protect your vital interests.
Please only provide information that is relevant and necessary. If you have a serious allergy or medical condition, you should also discuss it with us directly so that we can explain what information is needed and what arrangements may be possible.
We do not provide medical advice, and our retreats should not be treated as medical treatment.
We share personal information only where necessary, fairly and lawfully.
This may include sharing limited information with:
The information shared with retreat suppliers will be limited to what they need to arrange and deliver the retreat. This may include your name, dietary requirements, room or cabin information, transfer preferences and other practical booking details.
We do not share your information with retreat suppliers for their own marketing purposes unless we tell you and obtain any consent required by law.
If you separately consent to join a WhatsApp group for your retreat, we may use your telephone number to add you to that group.
Please be aware that other members of the group may be able to see your name, telephone number, profile photograph and any information you choose to share in the group. WhatsApp and Meta may process information in accordance with their own privacy terms.
Joining a WhatsApp group is optional. You can leave the group at any time or ask us not to add you. You should not share sensitive or confidential information in a group chat.
We may send newsletters and retreat-related marketing emails through ActiveCampaign.
These communications may include:
We will send marketing emails where you have consented or where another lawful basis applies under applicable law. Each marketing email will include an unsubscribe link.
You can also withdraw your email marketing consent by contacting hello@ohsoyoga.com.
We may send optional WhatsApp or SMS updates only where you have ticked a separate consent box. You can withdraw your consent at any time. You can also unsubscribe from SMS messages by replying STOP, where that option is available.
We will keep a record of your marketing preference so that we can respect your decision not to receive marketing.
ActiveCampaign has its own privacy policy, available at www.activecampaign.com/legal/privacy-policy.
We may ask guests for permission to use their photographs, videos, written reviews or testimonials on:
We will use this material only where you have provided the relevant consent. Consent is optional and is separate from your retreat booking.
You can withdraw consent by contacting hello@ohsoyoga.com. If material has already been published, we will take reasonable steps to stop using it and remove it from channels we control, although we may not be able to recall copies that have already been downloaded, shared or reposted by others.
Cookies are small text files placed on your device when you visit a website. They help websites operate, remember preferences and understand how visitors use them.
Our website may use essential cookies and similar technologies for website functionality, security and performance.
We may also use:
Essential cookies
These are needed for the website to function properly, maintain security or remember essential settings. The website may not work correctly if these cookies are disabled.
Analytics cookies
With your consent, we may use services such as Google Analytics to understand how visitors use our website. This may include information about pages visited, browsing behaviour, devices and general website activity.
Marketing cookies
With your consent, we may use marketing technologies such as the Meta Pixel, including for Facebook and Instagram, to measure advertising, understand website conversions and show or help measure relevant advertising.
We do not place non-essential analytics or marketing cookies until you have made an appropriate choice through our cookie banner, where required by law.
When you visit the website, you can choose whether to accept analytics and marketing cookies. You can change your choice at any time through "Cookie preferences" in the website footer.
You can also manage cookies through your browser settings. Blocking essential cookies may affect website functionality.
Further information is available from:
Like many website operators, we collect log data when you visit our website. This may include your IP address, browser type and version, pages visited, date and time of visits, time spent on pages and other technical statistics.
We use this information to:
We take reasonable technical and organisational steps to protect personal information. However, no online transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
Some of our suppliers and service providers may process personal information outside the UK, including providers involved in website hosting, booking, communications, analytics, advertising and travel services.
Where personal information is transferred outside the UK, we will take steps required by applicable data protection law. This may include relying on:
Some retreat suppliers are located outside the UK because the retreats take place overseas. We may need to share relevant booking information with them so that we can deliver the retreat you have booked.
You can contact us at hello@ohsoyoga.com if you would like further information about the safeguards used for a particular transfer.
We keep personal information only for as long as it is reasonably necessary for the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes and enforce agreements.
Our intended retention approach is:
We retain booking and enquiry data for 6 years after your last booking or enquiry, and then delete it, unless we need to keep it for longer to comply with a legal obligation or to establish, exercise or defend legal claims.
Subject to certain legal exceptions, you have the right to:
The right to object to direct marketing is absolute. If you object to receiving marketing, we will stop sending it, although we may retain limited information on a suppression list so that we can respect your request.
These rights are not absolute and may not apply in every situation. For example, we may need to retain certain information to comply with legal obligations, establish or defend legal claims, or complete a booking contract.
To exercise your rights, contact us at: hello@ohsoyoga.com
Please provide enough information for us to identify you and explain the right you wish to exercise. We may need to ask for reasonable information to verify your identity and protect personal information from being disclosed to the wrong person.
We normally respond to a valid request within one month. If a request is particularly complex or you have made several requests, we may extend this period by up to two further months. If we do so, we will explain why.
There is normally no charge for exercising your rights. We may charge a reasonable fee or refuse to act where a request is clearly unfounded or excessive.
If you have a concern about how we use your personal information, please contact us first at hello@ohsoyoga.com so that we have an opportunity to resolve it.
You also have the right to complain to the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
Our website may contain links to third-party websites and services, including WeTravel, social media platforms, accommodation providers and other retreat partners.
We are not responsible for the privacy practices, security or content of third-party websites. You should read their privacy policies before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal obligations.
The latest version will always be published on this page with the date it was last updated. If we make a significant change, we may also notify you by email or through a notice on our website where appropriate.
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Stacey Howe Limited trading as Oh So Yoga Retreats
Registered address: 81 Pentagon Way, Wetherby, LS22 6AU
Email: hello@ohsoyoga.com